Terms & Conditions
1. Acceptance of Terms
By accessing and using the website theconfectionclub.co.uk , and making online purchases, you agree to comply with and be bound by these Terms and Conditions for Online Purchases. If you do not agree to these Terms and Conditions, please do not use this website or make purchases.
2. Changes to Terms
The Confection Club reserves the right to modify these Terms and Conditions at any time. It is your responsibility to review these Terms periodically for changes. Your continued use of the website and making purchases following the posting of changes will mean that you accept and agree to the changes.
3. Ordering and Payment
When making purchases on this website, you agree to provide accurate and complete information for your orders. We reserve the right to cancel orders that fail to provide accurate information without refunding. Payment for goods and services will be processed securely through our payment gateway. All prices are in GBP and inclusive of applicable taxes unless otherwise stated.
We are committed to delivering your orders promptly and have chosen Royal Mail as our trusted courier. Please be aware that once orders are dispatched, we no longer have control over their location or potential delays. Nevertheless, we will make every possible effort to minimize any disruptions. You may also receive tracking information for your order to stay informed about its progress.
5. Returns and Refunds
We adhere to UK consumer protection laws. If you are not satisfied with your purchase, you may have the right to return the product and receive a refund within a specified period.
6. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of The Confection Club and is protected by applicable copyright and other intellectual property laws. You may not reproduce, distribute, or display any content on this website without the express written permission of The Confection Club.
7. User Conduct
You agree to use this website for lawful purposes only and to not engage in any conduct that may disrupt or interfere with the operation of the website.
9. Disclaimer of Warranties
This website is provided “as is” and “as available” without warranties of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Limitation of Liability
The Confection Club shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, this website or its content.
You agree to indemnify and hold The Confection Club, its officers, directors, employees, agents, and affiliates harmless from any and all claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of this website or any violation of these Terms and Conditions.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.
13. Contact Information
If you have any questions about these Terms and Conditions or your online purchase, please contact us at firstname.lastname@example.org.
Cake Terms & Conditions
1. Cake Ordering and Pricing
1.1 Upon submitting your cake order form, we will review the details provided and respond with the price for your chosen cake.
1.2 The price provided is valid for a period of 7 days from the date of our response. After this period, the price may be subject to change.
1.3 The price includes the cost of the cake as described in our response. Additional charges may apply for customisation, delivery, or other requested services, which will be communicated to you in advance.
1.4 Whilst we endeavour to match chosen colours to the best of our ability, please note that colour accuracy cannot be guaranteed. We will make every effort to achieve a satisfactory colour match, but we do not accept liability for any dissatisfaction arising from potential colour discrepancies.
2. Deposit and Payment
2.1 Cake orders are maybe eligible for an initial 20% deposit payment in order to secure the selected date chosen.
2.2 The deposit is due 48 hours after the order confirmation. Failure to provide the deposit within the specified timeframe may result in the cancellation of your order.
2.3 The deposit is non-refundable and will be applied towards the total cost of the cake.
2.4 The remaining balance of the payment is due 14 days before the scheduled delivery or pickup date of the cake. Failure to provide the full payment within the specified timeframe may result in the cancellation of your order.
2.5 Payments are to be made via Bank Transfer in accordance to the invoice received.
3.1 Cake orders can be cancelled no later than 2 weeks prior to delivery. Beyond this point, we are unable to refund your deposit or the further balance paid.
4. Delivery / Collection
4.1 An agreed time will be confirmed for delivery or collection.
4.2 Failing to be present at the agreed time for delivery or collection will result in you, the customer, having to reschedule and collect your order at a convenient time for us.
5.1 It is the customer’s responsibility to inform us of any specific allergen requirements at the time of placing the cake order.
5.2 We hold no responsibility for the failure to notify us of any allergen requirements. While we take precautions to minimize cross-contamination, we cannot guarantee that our cakes are free from allergens.
6.1 We cannot accept any changes to your chosen cake unless notified and agreed upon at least 14 days prior to the scheduled delivery or collection date. Changes requested after this period may not be accommodated.
7. Changes to Terms and Conditions
7.1 Our terms and conditions are subject to change at any point without any notice period required. It is your responsibility to review the terms and conditions regularly to stay informed of any updates or modifications.